Common Questions

Everything you ask us, in one place. If you can't find your answer, write to us.

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How do I use Purple V34?
  1. Brush with your fluoride toothpaste.
  2. Put two pumps of Purple V34 on your brush.
  3. Brush for 2 minutes, tooth by tooth.
  4. Leave the foam on for 30 seconds.
  5. Rinse with water.
Is it a permanent effect?
Not the V34 corrector's: it's an optical, temporary effect. PAP works on surface stains with daily use. If your stains are grey or internal, talk to your dentist.
Do they contain peroxide?
Purple V34, the strips and PAP+ Fizz contain no hydrogen or carbamide peroxide. The iD rinse does contain hydrogen peroxide, at the level EU regulations allow for over-the-counter sale. All comply with EU cosmetics regulations.
Can I use it with veneers, fillings, crowns or braces?
You can use them, but veneers, crowns and fillings don't change colour with at-home whiteners, so the contrast with your natural teeth may show. If you wear braces, check with your orthodontist first.
Does it cause sensitivity?
Every mouth is different. If you feel any discomfort in your teeth or gums, stop using it and consult your dentist.
What are the ingredients in Purple V34?
Glycerin, water, sorbitol, hydrated silica, xylitol, polysorbate 80, cellulose gum, peppermint oil, PAP (phthalimidoperoxycaproic acid), potassium citrate, hydroxyapatite, phenoxyethanol, sucralose, tetrasodium pyrophosphate, CI 17200, CI 42090 and ethylhexylglycerin. Each product's full list is on its product page.
How long will my order take to arrive?
24-48 h to mainland Spain. Shipping is free from €50 (€4.90 below that), and orders placed before 18:00 are processed the same day. See our shipping policy.
Can I return my order?
You have a 30-day satisfaction guarantee: if you're not convinced, we'll refund 100% of your money, even if you've opened it. If something arrives damaged or isn't what you ordered, we'll replace it free of charge. Email us at devoluciones@obsessivesmiles.com and see our returns policy.
How do I cancel or pause my subscription?
From your account, at least 24 hours before the next renewal. If you have any issues, write to us at info@obsessivesmiles.com.
Where's my order?
You can track it in Track order with your order number or the email you used to buy.
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